Working with Founo

Good work needs
a clear way forward.

The process flexes around the service. A website launch, a search programme and an operational platform need different rhythms — with the same clarity about responsibility, scope and who owns the next decision.

From the first conversation

Understand → Plan → Build → Launch & improve.

Operational stages with visible outputs at each checkpoint — not a generic agency timeline.

  1. 01

    Understand

    We look at the business problem, the current system and the commercial context. Together we agree what is worth solving first and how success will be judged.

    • Business problem
    • Current system
    • Commercial context
  2. 02

    Plan

    You receive scope, journey maps, architecture where relevant, measurement and a fixed price or clear estimate. Larger software begins with discovery before build commitments.

    • Scope
    • Journey
    • Architecture
    • Measurement
  3. 03

    Build

    Design, engineering and integration progress in working checkpoints — not slide decks. Decisions stay visible and changes are agreed before they affect timeline or cost.

    • Design
    • Engineering
    • Integration
  4. 04

    Launch & improve

    We test real customer journeys, deploy, hand over what you need to run the work and agree support. Ongoing SEO, ads or software care are scoped separately.

    • Deploy
    • Measure
    • Optimise
    • Support
Who leads the work

For complex projects

Discover first.
Commit with a clearer picture.

Larger systems need investigation before a reliable build estimate. We map users, workflows, integrations, data and operating constraints, then shape a sensible first release.

Discovery is £750–£2,000 for complex software work. The outputs and any credit towards the build are agreed in writing. The initial fit conversation is free.

A shared responsibility

What keeps the project moving.

The proposal turns these principles into a plan for your particular scope.

01

Clear inputs

A named decision-maker, access to the relevant tools, reliable business information and agreed source material.

02

Useful review points

Consolidated feedback at the planned checkpoints, with clear approval of the next stage and a record of decisions.

03

Visible changes

New requirements assessed against the scope, with cost and timing agreed before additional work begins.

04

Real journey checks

Review the actions people need to take, including forms, bookings, payments or key workflows appropriate to the project.

05

A practical handover

Agree ownership, access, training and documentation. Make ongoing responsibilities clear before the launch.

06

An ongoing plan where useful

Care, marketing and further development have their own scope. We explain the next useful investment as the business evolves.

Let’s make it work

What should work better in your business?

Tell us where things stand and what you want to change. We’ll help you identify the right first step, the likely scope and whether Founo is a good fit.

Start a project

An initial conversation is free. Scope and costs come before a commitment.