Remove repeated handling
Move information between the right tools without asking someone to retype it at every step.
Automation & AI / Workflows · Integrations · Control
Less repeated admin. More room to do the work.
Turn a repeated manual process into a dependable workflow. Start with one operational problem, connect the right tools and give your team a clear way to manage exceptions.
From £2,495 · Founder-led · UK-wide
Illustrative workflow / Enquiry handling
New enquiry received FORM / CRM
Validate & routeRequired fields · Duplicate check
Complete
Create record
Assign owner
Prepare follow-up
Needs attention
Hold for review
Notify a person
Correct & resume
Illustrative workflow / Enquiry handling
Map the process before choosing a tool.
The useful starting point is a real sequence: what triggers it, where information moves, and what happens when something is missing.
- 01 Lead submitted
- 02 Contact created
- 03 Qualified
- 04 Owner assigned
- 05 Follow-up sent
- 06 Quote requested
- 07 Status tracked
01
Trigger
A real event starts the workflow — not a vague ambition to use AI.
02
Validate
Incomplete or repeated events wait for a person before anything downstream runs.
03
Act
The routine work moves. Exceptions stay visible instead of disappearing into a queue.
Automation work draws on experience designing operational systems where workflow state, permissions, case management and reporting all need to work together.
The opportunity
Where does work wait for someone to copy, chase or check?
The useful starting point is a real process: what triggers it, where information moves and what happens when something is missing. We map the routine work and the awkward cases before choosing an integration or introducing AI.
Leads sit in inboxes. Quotes get retyped. Reminders are forgotten. Reports are built by hand every week.
Keep people in control
Set approval points and exception queues wherever human judgement or review is important.
Make failures visible
Plan validation, retries and alerts so a broken integration is discoverable and recoverable.
What’s included
The detail behind dependable delivery.
The proposal defines the exact deliverables. These are the areas we bring together, with responsibilities and dependencies agreed before work begins.
01
Process & data map
Document the trigger, source of truth, required fields and handoffs. Include edge cases, ownership and the manual fallback for the scoped process.
02
Integration & workflow
Connect agreed APIs, forms, CRM or booking tools. Define field mapping, access permissions and how repeated or incomplete events are handled.
03
AI where it helps
Use AI for suitable tasks such as classification or drafting, with reviewed examples, bounded inputs and human checks where errors matter. Deterministic rules handle predictable decisions.
04
Testing & handover
Test normal paths and failures, document credentials ownership and provide an operating guide. Monitoring and future changes have an explicit support arrangement.
At a glance
- Process mapping and scoped automation
- Integration build (CRM, email, forms, etc.)
- Testing and documentation
- Handover and optional ongoing support
Engineering judgement
Automate the routine. Design for the exception.
A workflow that only handles the happy path can create more admin than it removes. Reliability is part of the scope, not an extra polish step.
- 01
Missing data: flag it for review before an action depends on it.
- 02
Repeated events: prevent duplicate records, messages or downstream actions.
- 03
A tool goes offline: log the problem, retry safely and give a person a way to intervene.
Related client work / Connected booking operations
The booking and the working day, connected.
Aliya’s Beauty brings appointments, deposits, treatments and staff availability into the same operational picture. It shows how customer actions connect to the work behind the website; it is not presented as an AI implementation.
Explore Aliya's BeautyDelivery
From a clear brief to a working result.
You see progress at agreed checkpoints. Each stage has decisions, responsibilities and a concrete next step, so the project stays understandable.
- 01
Map the repetitive process
- 02
Scope the smallest automation that saves real time
- 03
Build and test with your team
- 04
Deploy and document
Nasim leads the work and remains your point of accountability. Specialist involvement, review points and any changes to scope are agreed with you.
Pricing & scope
Know where the investment starts.
Starting prices give you a useful reference. The written proposal confirms what is included, what you need to supply and any ongoing costs.
Project
Automation Sprint
From £2,495
Typical range: £2,500–£5,000
One clearly scoped operational automation problem.
Discuss automation sprintAn Automation Sprint starts at £2,495, typically £2,500–£5,000 for one defined process. Third-party subscriptions, API usage and ongoing monitoring are separate where required. Wider operational systems are scoped as software development.
Is it the right fit?
Useful work starts
with the right brief.
If a smaller change, an existing product or a different service is a better starting point, we’ll explain why.
A good starting point
- Businesses with clear repetitive admin
- Teams already using CRM, email or booking tools
- Owners who can describe the workflow
Resolve this first
- Vague 'AI everywhere' requests without a process
- Replacing entire ERP systems in a sprint
Connected services
Where this work can lead.
Choose the next investment around the business need. These services connect naturally without being compulsory additions.
Questions
Before we get started.
Scope, practicalities and the decisions worth making early.
Is this custom software?
Often no — many sprints connect existing tools. Larger workflow needs may move to software development.
Does every automation need AI?
No. Predictable rules and standard integrations are often more suitable. AI is useful where the task involves varied language or unstructured information and there is a practical way to assess the output.
Can you connect the tools we already use?
Usually, if they offer suitable APIs, exports or supported integrations. We check access, usage limits and data ownership before committing to a scope. Where a tool cannot support a dependable integration, we explain the alternatives.
What happens if an integration breaks?
We agree logging, alerting, retry behaviour and a manual fallback for the workflow. Monitoring ownership and response expectations are covered in the handover and any ongoing support agreement.
How is sensitive information handled?
We map what data is needed, which systems receive it and who can access it. Data minimisation, permissions and retention are discussed during scoping. Using an AI provider requires an explicit review of whether the proposed data flow is suitable.
Let’s make it work
Show us the process
Describe the process, the people using it and where the current tools stop helping. We’ll discuss fit and the right level of discovery before you commit to a build.
- I need a better websiteLaunch site, redesign or ecommerce — from £1,495
- I need more enquiriesTechnical SEO, Google Ads or paid social — from £450/month
- I want to automate a processLead routing, CRM, workflows — from £2,495
- I need software builtPortals, internal tools, applications — from £4,995
- I'm not sure yetDescribe the problem — we will help you find the first step
An initial conversation is free. Scope and costs come before a commitment.